Privacy Policy

Effective Date: 3rd September, 2024.

Welcome to Coolangatta Psychology. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website at https://www.coolangattapsychology.com and complete our Contact form.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and physical address.
How We Use Your Information

We may use your personal information for the following purposes:

Providing Services: To deliver psychological assessments, therapy, and other services tailored to your needs.
Communication: To communicate with you regarding appointments, treatment plans, and administrative matters.
Disclosure of Your Information

We will not disclose your personal information to third parties except in the following circumstances:

With Your Consent: When you provide explicit consent for your information to be shared.
Service Providers: With trusted third-party service providers who assist in delivering our services, such as payment processors or IT support, under strict confidentiality agreements.
Legal Requirements: If required by law, court order, or government regulation, we may disclose your information to relevant authorities.
Protection: To protect the rights, property, or safety of Coolangatta Psychology, our clients, or others.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal obligations.
Objection: Object to the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us using the contact details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the effective date will be updated accordingly.